The ability to get online is necessary for securing basic needs such as housing, healthcare, employment, and education. However, for many individuals experiencing houselessness in Tracy, digital access is a significant barrier. That’s why our organization is committed to providing the necessary tools, support, and resources to help our clients access the online services necessary to participate in local programs and access the tools they need for help.
The Digital Challenges Faced by Our Community
Navigating online systems can be especially difficult for those with limited digital literacy, language barriers, or disabilities.Many of our clients struggle with:
Completing online applications for essential services like Medi-Cal, CalFresh, or housing assistance.
Accessing and managing benefits through digital portals.
Searching and applying for jobs online.
Participating in telehealth appointments and accessing online health information.
Losing and regaining phone access, leading to changing phone numbers, making it difficult for organizations like ours to reach out on a regular basis.
While most low-income people have access to free government-issued phones, there are challenges such as the inability to charge devices regularly due to lack of stable housing, frequent theft or loss of phones, and limited data plans restricting internet access.
TCCC’s Initiatives to Enhance Digital Access
To address some of these challenges, TCCC has implemented several initiatives:
On-Site Technology Access:Our office is equipped with phones, iPads, and computers available for client use.
Assisted Application Support:Case managers provide one-on-one assistance to help clients navigate online applications and digital platforms.
Mobile Intake Services:Staff utilize iPads in the field to conduct client intakes, ensuring immediate and accessible support.
Charging Stations:We offer free charging facilities at our office and during our shower and laundry service programs.
Collaborations and Referrals
Recognizing the importance of community partnerships, we guide clients to local resources offering digital access:
Tracy Public Library:Located just two blocks from our center, the library provides free computer and internet access.
WorkNet and El Concilio:These organizations offer additional support and resources for job seekers and those needing digital assistance.
Ensuring Privacy and Security
Handling sensitive client information requires strict adherence to privacy standards.TCCC is committed to maintaining confidentiality and complies with all HIPAA regulations to protect our clients’ data.
Looking Ahead
Digital platforms are integral to accessing essential services, and TCCC remains dedicated to ensuring that all individuals, regardless of their housing status, have the tools and support needed to access services online.We aim to empower our clients, reduce barriers to essential services, and ultimately foster a more inclusive community. For more information or to support our initiatives, we welcome donations and volunteers. Or you can get in touch with Tracy Community Connections Center by calling (209) 407-9649.
At Tracy Community Connections Center (TCCC), we continually seek ways to support our community members experiencing homelessness or financial hardship. We are excited to announce our new twice weekly free laundry service, designed to provide clean clothing and a sense of dignity to those in need.
Laundry Service Details:
Schedule: Tuesdays and Thursdays, 9:00 AM to 12:00 PM
Location: Redemption Road Church, 72 E Grant Line Road, Tracy, CA
Guidelines:
Load Limit: One load per person per day, with a maximum weight of 10 pounds
Last Load: Must be started by 11:00 AM
On-Site Requirement: Clients are required to remain on the premises while their laundry is being processed
New Clients: Completion of an intake packet is mandatory for first-time users
Supplies: Detergent is provided at no cost
This initiative is part of TCCC’s broader mission to offer essential services that restore dignity and hope. Our mobile laundry trailer is equipped with six washer-dryer units, water tanks, and heaters, ensuring efficient and effective service.
We invite community members to join us in this endeavor. Volunteers are needed to assist with operating the laundry trailer during service hours. Your participation can make a significant difference in the lives of our neighbors.
Listen to Tracy CCC’s Executive Director Carrie Grover explain our new laundry service on KKIQ’s Philanthropy Thursday radio spot:
Your contributions enable us to maintain and expand services like the laundry program. A donation of $250, for example, provides access to laundry facilities and supplies for 25 families.
We extend our heartfelt gratitude to San Joaquin County for the grant that made this service possible and to all our supporters who share our vision of a compassionate community.
For more information or to get involved, please contact us at (209) 407-9649.
Together, we can make a difference – one clean load at a time.
On the first day of winter, Tracy Community Connections Center (TCCC) paused our outreach work to honor community members who died while experiencing homelessness in Tracy.
We gathered behind New Heart Church on Bessie Avenue on Saturday, December 21, 2024. TCCC staff, volunteers, and neighbors prayed, and heard the names of 44 people we lost in 2024, read by Pastor Patrick Williams. For each name spoken, there was also a story underneath of hopes deferred, of challenges unseen, of a neighbor we never had the chance to serve fully.
This was the first of what we plan to make an annual event. For reasons ranging from chronic illness to lack of safe shelter, the 44 people we honored lost their lives to homelessness over the last 5 years. By gathering together and remembering the losses, we emphasize the importance of empathy, respect, and making connections with every human life.
Remembering Stories: Homelessness isn’t a statistic – it’s lived experience. By reading each name, we remind ourselves that behind every life lost was a person with dreams, struggles, and dignity.
Building Community: The memorial draws volunteers, faith leaders, business owners, and public officials. It’s a stark reminder that tackling homelessness is everyone’s responsibility.
Recommitting to Action: This event isn’t an endpoint—it’s a spark. In the days after, our outreach team ramps up efforts to connect more people to our housing navigation, medical recuperative care, and hygiene services.
Join Us If you’d like to attend next year’s memorial or help us expand our outreach, visit tracyccc.org/get-involved or call us at (209) 407-9649.
Winter in Tracy doesn’t bring snowstorms or below-zero temperatures, but don’t let the milder weather fool you. For people living outdoors, winter is brutal. Cold nights, biting winds, rain, and damp clothes create dangerous conditions, especially for those with health issues. At Tracy Community Connections Center (TCCC), we see firsthand how winter multiplies the risks for our unhoused neighbors.
So what does winter outreach really look like here? It’s more than handing out blankets. It’s survival work.
Staying Alive on Cold Nights
Every winter, we distribute critical supplies including blankets and warm coats, in partnership with One Warm Coat. These are not nice-to-have items; they are lifelines. Wet clothing, especially for those with chronic illnesses, can lead to hypothermia — even in California’s relatively mild climate.
Our team hits the streets, visiting camps and known gathering spots. We check on people, assess their condition, and offer immediate help. When temperatures drop or storms come in, we work to place the most vulnerable to city warming centers and transport those in need to city shelter as needed. But space is limited, and we triage constantly: who’s at the highest risk tonight?
Connection and Trust
Outreach is not just about delivering supplies. It’s about building relationships. Many of the people we help have struggled with healthcare, housing, and social services. They’ve learned not to trust promises. That’s why consistent, regular outreach matters.
At TCCC, we see familiar faces, week after week, month after month. We offer food, hygiene kits, and conversation. Over time, people begin to open up. That’s when we can step in with case management: getting someone connected to medical care, applying for benefits, helping with ID replacement, or finding a spot in transitional housing. But none of that happens without trust.
What the Community Can Do
Winter is the season when community support matters most. We would love donations of coats, hand warmers, blankets, hats, and gloves. We also provide some Christmas gifts to families with children as needed. We need volunteers willing to help pack supply kits or assist with food deliveries. And we need advocates – people who will speak up for more resources, more shelter space, and long-term housing solutions in Tracy.
If you see someone in need this winter, don’t just walk by. Offer information about TCCC’s services. Donate directly to organizations doing the work. And remember: winter may pass, but the need for support continues year-round.
At Tracy Community Connections Center (TCCC), we proudly serve as Tracy’s primary navigation center for the homeless population, guiding individuals experiencing homelessness or housing instability toward essential services and resources. Our mission is to provide immediate support and long-term solutions, ensuring that no one in our community faces these challenges alone.
What Is a Navigation Center?
A navigation center functions as a centralized hub where individuals can access a wide array of services and receive referrals to additional support systems.While we offer numerous in-house services, we also collaborate with local partners to ensure comprehensive care for our clients.
Applying for disability benefits, Medi-Cal, and CalFresh
Obtaining identification vouchers
Securing rental assistance and eviction prevention
Accessing emergency food supplies
For individuals recovering from medical procedures, we provide recuperative care, including temporary housing and daily check-ins to support their recovery journey.
Earlier this year we opened our free laundry service trailer, furthering our holistic approach to community support.
Coordinated Referrals for Specialized Care
Recognizing that some needs extend beyond our scope, we maintain strong partnerships with local organizations to facilitate referrals for:
Skilled nursing care at appropriate facilities in the Tracy area
Our team ensures a “warm handoff” by coordinating with these partners and providing transportation to appointments, ensuring clients receive the care they need without additional barriers.
Transportation and Ongoing Support
Transportation is a critical component of our services.We assist clients in reaching medical appointments, housing interviews, and other essential services.By removing transportation barriers, we help clients stay on track toward stability and independence.
A Community-Centered Approach
As the only nonprofit in Tracy exclusively dedicated to serving the homeless population, TCCC plays a vital role in our community.Our holistic approach addresses immediate needs while laying the foundation for long-term success.
In 2024, TCCC provided 36,891 case management services, as a result of the 156% increase in unsheltered individuals in Tracy between 2022 and 2024. You can learn more about the impact of our work in our 2024 annual report.
Our work is made possible through the support of dedicated volunteers and generous donors.Whether you’re interested in volunteering your time or making a financial contribution, your involvement helps us continue to serve as a beacon of hope in Tracy. To learn more about our services, volunteer opportunities, or to make a donation, please use our contact form or call (209) 407-9649.
